Category: Management

Can’t get enough of your love

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One of the most effective ways of attracting new customers is by recommendation from happy existing ones. A lead that comes by such a referral will be much easier to convert into a sale than a ‘cold’ lead. But, even when all your customers are really happy with what you do, don’t assume that such referrals will happen by chance. Make sure you have systems in place to ensure you…

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Managing the High Growth Business

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Thanks to Laurence Ainsworth for his excellent course which finished yesterday. This course was a development from an earlier course “The Business Improvement Programme” which was run as a joint venture with James Magee and had very positive feedback from all participants. The Business Improvement Programme is a course that can be run for other companies as required, please contact Brendan if you are interested in finding out more